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Internet

Wi-Fi Speeds You Can Expect With C Spire Fiber
We strongly recommend subscribing to C Spire Mesh Wi-Fi if you are interested in getting the best Wi-Fi speeds and coverage for your home. C Spire Fiber delivers top internet speeds for your selected package. The actual speed your wireless devi...

Will I need a new computer, laptop or tablet to access the service?
No. Our Internet services will work with virtually any consumer Internet-capable device. The age and capabilities of the device, however, will ultimately determine how much bandwidth the device can handle. So while you can certainly access the Inter...

Can I use my own wireless router?
Yes. If you want to use your own WiFi router, please have the equipment purchased and on-hand prior to your installation if you'd like our help with setup. We recommend these minimum specs for your router - 802.11ac; MU-MIMO; Dual Band (2.4GHz & 5GHz...

What is fiber internet
Fiber-optic internet is composed of long, thin strands of pure glass, about the size of a human hair, capable of connection speeds 10 times faster than regular cable.

TV

What devices are supported?
For a complete list of recommended and supported devices, please see http://cspire.com/cspiretv-devices

What is TV Everywhere?
TV Everywhere (TVE) refers to the method of watching video content on a device that is not a traditional TV. Whether that's via your laptop, tablet, smartphone, streaming device or game system, C Spire's TVE infrastructure provides you the ability to...

System and Error Codes
Click on the appropriate message category name below, then find the corresponding message number to learn more about the error code you're getting.

Channels & Packages
Check out the C Spire Home website for details concerning current lineups and pricing.

Home Phone

Nationwide Calling
Our $20 per month unlimited home phone service includes free nationwide long distance. If you're having trouble placing calls to nationwide numbers, please refer to the instructions below.

Will I need a different home phone?
No, you can use any phone designated for landline service.

Voice Mail
If you don't already have an answering machine or voice mail, we can provide complimentary digital voice mail upon request. To add it to your home phone service, sign in to your online account and select Home Phone Features from the side navigation.

Free Robocall Blocking on your C Spire Home Phone service
C Spire has worked with industry partners to implement a call-blocking system that will automatically prevent customers from receiving robocalls from groups or individuals known for attempting to access sensitive information for harmful purposes.

Account & Billing

Making a Payment on Your Home Account
There are several convenient ways to pay your C Spire Home bill, whether you're online, on your phone or near a C Spire store. Please note that you'll need your C Spire Home account number. If you don't remember it, look in the Start U...

Managing Your C Spire Home Account Online
Setting up your C Spire Home online account not only lets you view and pay your bill, and update your plan/features, but it also gives you access to all of the features and applications available with your video services, like TV Everywhere (inc...

General

How to get C Spire TV
C Spire TV is being offered exclusively to C Spire Fiber Internet (Gigabit) customers.

Wi-Fi Speeds You Can Expect With C Spire Fiber
We strongly recommend subscribing to C Spire Mesh Wi-Fi if you are interested in getting the best Wi-Fi speeds and coverage for your home. C Spire Fiber delivers top internet speeds for your selected package. The actual speed your wireless devi...

Managing Your C Spire Home Account Online
Setting up your C Spire Home online account not only lets you view and pay your bill, and update your plan/features, but it also gives you access to all of the features and applications available with your video services, like TV Everywhere (inc...